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What You Agree To When You Use 789q

Our terms set out your rights, our responsibilities, and how your account is managed — including how we handle data linked to your JazzCash, Easypaisa, or Raast wallet.

Account TermsData & PrivacyJurisdiction-Dependent AccessWallet PolicyContact Rights
789q What You Agree To When You Use 789q
DATA AND SECURITY

How We Protect and Manage Your Account Data

Your account security and data integrity are handled through a combination of technical controls and clear policy rules. We use SSL encryption on all connections, and your session token refreshes each time you log in via OTP on your registered mobile number. Here is how we approach the four areas that matter most to you.

Data Handling

We collect only what is needed: your registration details, wallet identifiers for JazzCash, Easypaisa or Raast, and transaction references. No unnecessary data is retained beyond the audit period.

Cookies and Session Data

We use session cookies to keep you logged in across pages and analytics cookies to understand how the mobile lobby is used. You can manage cookie preferences in your browser settings at any time.

Account Security

Every login requires OTP verification to your registered Pakistan mobile number. If your number changes, update it through Account Settings before your next session — unverified numbers block access as a security measure.

Requesting Changes or Deletion

To request a copy of your data, correct a detail, or ask about account closure, contact support via live chat or in-account messaging. We aim to respond within the period our policy sets out.

LEGAL CONTACT PATHS

Reach Us About a Policy or Account Matter

If you have a question about our terms, want to know what data we hold, or need to raise a dispute, our support team handles these requests directly. You can reach us through live chat, email, or your in-account messaging panel — whichever is easiest from your device.

Team online

Live Chat

Open the chat icon from any page on 789q. Describe your legal or account query and an agent will respond. Available for account holders with a verified profile.

Email Support

Send your query to our support address listed in the Contact section of your account dashboard. Include your registered mobile number for faster account matching.

In-Account Messaging

Log in on mobile or desktop, go to Account Settings, and open the Help panel. Messages sent here are logged against your account record for follow-up.

Common Questions About Terms and Account Rights

These are the questions we get asked most when it comes to policy, data and account rights. If yours is not here, open a chat from your account dashboard.

These terms apply to anyone who opens an account on 789q in a region where access is permitted under local law. Availability depends entirely on local legal requirements in your area.

We collect the transaction reference number and wallet identifier to match the deposit to your account. We do not store your PIN, password or full bank credentials at any stage of the process.

Yes. Contact us through live chat or in-account messaging with your registered mobile number. We will confirm your identity and provide the data held against your account record.

We notify you through your registered account contact before changes take effect. Continuing to use your account after that notification counts as acceptance of the updated terms.

Transaction and account records are retained for the period required by our audit and dispute obligations. Once that period passes, records are deleted or anonymised in line with our data policy.

Access depends on local law. If you are in a region where use is not permitted, your account access may be restricted. Check your local legal position before registering or continuing to use the platform.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.