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How 789q Handles Your Personal Information

Your account data stays with us — not shared, not sold. This page covers what we collect when you use 789q, how we protect it, and what you can do if you want to access, update, or remove your information.

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789q How 789q Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts at 789q. Here is what that looks like in practice — from how your data is stored to how you can act on your rights.

Encryption and Storage

Your account data is encrypted at rest and in transit. Payment details linked to JazzCash, Easypaisa, or Raast are handled through secured channels and never stored in plain text on our servers.

Cookies and Session Data

We use session cookies to keep you logged in across mobile and desktop. You can clear cookies from your browser settings at any time; this will sign you out of your current session.

Data Retention

We keep your account data while your account is open. After closure, we retain records only for the period required by applicable regulations, then delete or anonymise them.

Your Rights and Requests

You can request a copy of your data, ask us to correct inaccurate details, or request deletion where permitted by law. Submit requests via live chat or email with your registered account details.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about your personal data, want to request a copy, or need to update something on your account, our support team handles privacy requests directly. Reach out through any of the channels below and mention that your query is about account data or privacy.

Live Chat Start a chat from your account dashboard. For privacy requests, select 'Account & Data' from the topic menu so your message reaches the right team.
Email Support Send your data request or privacy question to our support address. Include your registered mobile number so we can locate your account quickly.
In-App Help Open the Help section inside your 789q account on mobile or browser. Privacy and data queries are listed under Account Settings for faster routing.

Common Questions About Your Privacy

Straight answers to what Pakistan account holders ask most about how their data is handled at 789q.

We collect your name, contact details, and the payment method you use — such as your JazzCash number or Easypaisa account. We also log device and session data to keep your account secure.

Payment details are passed to the relevant processor to complete your transaction. We do not store full wallet credentials in plain text; only the reference needed to link your account is retained.

Yes. Send a data access request through live chat or email, including your registered mobile number. We will confirm your identity and provide the relevant account data within a reasonable timeframe.

Contact support via live chat or email and request account closure with data deletion. We will process the request and retain only what applicable regulations require us to keep after closure.

We share data only with payment processors like JazzCash, Easypaisa, and Raast — and only what they need to complete your transaction. We do not sell personal data to advertisers or data brokers.

Log in and go to Account Settings to update contact details. For changes to identity documents or payment method records, contact support directly so the update can be verified properly.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.